How do you describe customer service on a resume
When applying for a customer service job, it is essential to emphasize your relevant knowledge and experience on your resume. A professionally written resume can make the difference in getting the job you’ve been hoping for. The team at Gladstone Resume, we specialize in offering resume writing services to aid you in standing out from the competition. In this article, we will explain how to present the level of customer service in your resume.
- Use action verbs. When describing your customer service experience using action verbs, like "assisted," "resolved," or "responded." These verbs suggest that you’ve been actively involved in the work of customer service and have achieved results.
- You should include specific job responsibilities and responsibilities. Be clear in describing your customer service experience. Instead of using the phrase "worked in customer service,"" mention that you "managed an entire team of customer service agents and handled customer complaints."
- Use metrics: Provide relevant metrics such as customer satisfaction ratings to show your impact. For instance, "increased customer satisfaction by 15% by using effective problem-solving techniques."
- Make your resume more tailored: Customize your resume for the customer service position that you’re applying for. Highlight the skills and experience that you have that will be most useful for the job.
- Check your resume for errors and seek help from a professional: Proofread your resume before you submit it to ensure it is error-free. If you require help you can seek help from a professional with Gladstone Resume.
Following these steps follow these suggestions to create your own customer service resume which effectively highlights your relevant experience and capabilities. Be sure to modify your resume to fit the position you’re applying to and check it for errors before submitting it. Gladstone Resume can also assist in creating a professional resume that displays your capabilities and expertise.
