How to describe customer service on a resume
When seeking a customer service job, it’s important to list your relevant expertise and experiences on your resume. A well-written resume can make an enormous difference in getting the job you want. At Gladstone Resume, we specialize in writing resumes to aid you in standing out from your competitors. In this article, we’ll explain how to write about customer service in a resume.
- Use action verbs: When discussing your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you’ve been actively engaged in your customer service activities and are able to show results.
- You should include specific job responsibilities and responsibilities. Be clear when describing your service experience. Instead of simply saying "worked in customer service,"" you should say "managed the team of customer service reps and handled customer complaints."
- Give metrics: Include pertinent metrics such as customer satisfaction ratings to show the effect of your efforts. For instance, "increased customer satisfaction by 15% with effective strategies for solving problems."
- Tailor your resume: Tailor your resume to match the customer service position you’re applying for. Highlight the abilities and experience that you have that will be most useful for the position.
- Proofread and seek professional help Check your resume for errors before making it available to ensure it’s error-free. If you need help, consider seeking professional help from Gladstone Resume.
If you follow these guidelines and guidelines, you can write a customer service resume that effectively highlights your relevant work experience and abilities. Remember to make your resume specific to the job you’re applying for , and be sure to proofread your resume prior to submitting it. Gladstone Resume can also assist you in writing a powerful resume that showcases your skills and experiences.
