How to describe customer service on a Resume
When trying to get a customer service position, you must be sure to emphasize your relevant qualifications and experience in your resume. A well-written resume will make an enormous difference in getting the job you’re looking for. The team at Gladstone Resume, we specialize in offering professional resume writing services to make you stand out from the competition. In this article, we will provide tips on how to describe customer service in a resume.
- Utilize action verbs: When talking about your experience with customer service, use action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate how you’ve actively involved in the work of customer service and have seen results.
- Include specific job duties and responsibilities. Be clear when describing your service experience. Instead of saying "worked in customer service," write "managed the customer service reps and dealt with complaints from customers."
- Offer metrics: Include relevant metrics , such as customer satisfaction levels to show your effectiveness. For example, "increased customer satisfaction by 15% by using effective method of problem-solving."
- Tailor your resume: Tailor your resume according to the customer service position that you’re applying for. Highlight the skills and experience that are relevant to the position.
- Ask for professional help and proofread Make sure you proofread your resume prior to sending it out to ensure it is error-free. If you need assistance look into professional help by contacting Gladstone Resume.
Following these steps, you can create your own customer service resume which effectively highlights your experience as well as your skills. Remember to tailor your resume to the specific position you’re applying to and ensure that you have it proofread before you submit it. Gladstone Resume can also assist you in writing a powerful resume that showcases your talents and expertise.
