How to present Customer Service on a Resume
When trying to get a customer service job, it’s important to include your qualifications and experience on your resume. A well-written resume will make significant difference in obtaining the job you’re looking for. At Gladstone Resume, we specialize in offering resume writing services to ensure that you stand out your competition. In this article, we’ll explain how to write about customer service in a resume.
- Use action verbs: When explaining your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs prove how you’ve actively involved in your work with customers and achieved the desired results.
- You should include specific job responsibilities and responsibilities. Be precise in describing your customer service experience. Instead of using the phrase "worked in customer service," say "managed a team of customer service reps and handled customer complaints."
- Incorporate relevant metrics like customer satisfaction rates to demonstrate the effect of your efforts. For instance, "increased customer satisfaction by 15% with effective problem-solving techniques."
- Make your resume more tailored: Customize your resume for the job you’re applying for. Highlight the skills and experience which are relevant to the job.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to you submit it to ensure there are no errors. If you require help you can seek help from a professional at Gladstone Resume.
With these suggestions that you will be able to craft a resume for customer service that effectively highlights your relevant experiences and abilities. Be sure to adapt your resume to the job you’re applying for and check it for errors before submitting it. Gladstone Resume can also assist you in writing a powerful resume that displays your capabilities as well as your experience.
