How to Describe Customer Service on a Resume
When applying for a customer service job, it’s important to include your experience and skills on your resume. A professionally written resume can make the difference in getting the job that you desire. At Gladstone Resume, we specialize in offering resume writing services to aid you in standing out from the competition. In this post, we’ll discuss tips on how to write about customer service in a resume.
- Use action verbs: When you are describing your customer experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs prove that you have actively been involved in customer service and have achieved results.
- Make sure to include specific job duties and responsibilities: Be precise when describing your service experience. Instead of using the phrase "worked in customer service,"" use the phrase "managed an entire team of customer service agents and handled complaints from customers."
- Offer metrics: Include relevant metrics like customer satisfaction rates to prove your impact. For instance, "increased customer satisfaction by 15% using efficient strategies for solving problems."
- Make your resume more tailored: Customize your resume for the customer service position that you’re applying for. Include the relevant skills and experience which are relevant to the position.
- Proofread and seek professional help You should proofread your resume prior to submitting it to ensure that there are no errors. If you require help take advice from a professional through Gladstone Resume.
With these suggestions follow these suggestions to create a customer service resume that effectively highlights your relevant work experience and capabilities. Be sure to customize your resume for the specific job you’re applying for and ensure that you have it proofread before you submit it. Gladstone Resume can also assist you in creating an effective resume that highlights your strengths and work experience.
