How to present Customer Service on a resume
When applying for a customer service position, it’s crucial to showcase your relevant experience and skills on your resume. A well-written resume can make a huge difference when you apply for the job that you desire. We at Gladstone Resume, we specialize in writing resumes to help you stand out from your competitors. In this post, we’ll discuss tips on how to convey the customer service aspect of your resume.
- Utilize action verbs: When explaining your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you are actively involved in the work of customer service and have achieved results.
- Be specific about your job duties and responsibilities: Be precise when describing your service experience. Instead of telling the reader that you "worked in customer service,"" mention that you "managed a team of customers service representatives and took care of customer complaints."
- Offer metrics: Include relevant metrics such as customer satisfaction rates , to prove the impact of your work. For instance, "increased customer satisfaction by 15% with effective methods for problem solving."
- Tailor your resume: Tailor your resume according to the customer service position you’re applying for. Include the relevant skills and experience that you have that will be most useful for the job.
- Make sure you proofread your resume and get professional assistance: Proofread your resume before submitting it to ensure that it’s error-free. If you need help seek professional assistance at Gladstone Resume.
If you follow these advices that you will be able to craft an effective customer service resume that effectively highlights your experience and abilities. Be sure to customize your resume for the specific job you’re applying to and check it for errors before submitting it. Gladstone Resume can also assist you in creating an effective resume that showcases your talents as well as your experience.
