How do you describe customer service on a Resume
When seeking a customer service job, it’s important to include your knowledge and experience in your resume. A well-written resume will make significant difference in obtaining the job that you desire. The team at Gladstone Resume, we specialize in writing resumes to aid you in standing out from the rest of the applicants. In this article, we’ll explain how to talk about the customer service aspect of your resume.
- Utilize action verbs: When you are describing your customer experience include action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in customer service and are able to show results.
- Be specific about your job duties and responsibilities: Be specific in your description of your customer service experience. Instead of telling the reader that you "worked in customer service," mention that you "managed the team of customer service reps and dealt with customer complaints."
- Use metrics: Provide relevant metrics like customer satisfaction rates , to prove your contribution. For example, "increased customer satisfaction by 15% through efficient problem-solving techniques."
- Create a custom resume by tailoring your resume to fit the job you’re applying for. Include the relevant skills and experience that are relevant to the job.
- Get professional assistance and proofread your resume Before you submit your resume, proofread it. making it available to ensure the resume is error-free. If you need assistance you can seek help from a professional with Gladstone Resume.
If you follow these guidelines follow these suggestions to create your own customer service resume which effectively highlights your relevant experience and expertise. Keep in mind to modify your resume to fit the job you’re applying for and ensure that you have it proofread before you submit it. Gladstone Resume can also assist you in creating a successful resume that highlights your abilities and experience.
