How to describe customer service on a Resume

When you are applying for a customer service job, it’s essential to list your relevant expertise and experiences in your resume. A well-written resume can make an enormous difference in getting the job you’ve been hoping for. Here at Gladstone Resume, we specialize in providing resume writing services to make you stand out from the competition. In this article, we will discuss tips on how to write about the quality of service you provide on your resume.

1. Utilize action verbs: When describing your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs prove how you’ve actively engaged in your customer service activities and achieved the desired results.
2. Include specific job duties and responsibilities. Be specific in your description of your customer service experience. Instead of using the phrase "worked in customer service," use the phrase "managed the team of customer service representatives and handled customer complaints."
3. Give metrics: Include pertinent metrics like customer satisfaction rates to demonstrate the effect of your efforts. For instance, "increased customer satisfaction by 15% using efficient problem-solving techniques."
4. Create a custom resume by tailoring your resume to match the customer service position you’re applying for. Include the relevant skills and experience that are most relevant to the position.
5. Proofread and seek professional help Make sure you proofread your resume prior to sending it out to ensure the resume is error-free. If you need help you can seek help from a professional at Gladstone Resume.

By following these tips and guidelines, you can write an effective customer service resume that effectively highlights your relevant work experience and abilities. Make sure to tailor your resume to the job you’re applying for , and be sure to proofread your resume prior to submitting it. Gladstone Resume can also assist in creating a professional resume that showcases your talents as well as your experience.