How to describe customer service on a Resume
When applying for a customer service job, it is essential to emphasize your relevant experience and skills on your resume. A well-written and professional resume can make a big difference in getting the job that you desire. At Gladstone Resume, we specialize in offering professional resume writing services to make you stand out from your competition. In this article, we’ll give you tips on how to talk about the customer service aspect of your resume.
- Use action verbs. When discussing your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively involved in your work with customers and are able to show results.
- Make sure to include specific job duties and responsibilities. Be specific in describing your customer service experience. Instead of saying "worked in customer service,"" write "managed a team of customer service representatives and handled complaints from customers."
- Provide metrics: Include relevant metrics such as customer satisfaction ratings to show your contribution. For instance, "increased customer satisfaction by 15% with effective solutions to problems."
- Customize your resume: tailor your resume according to the job you’re applying for. Highlight your skills and experiences which are relevant to the job.
- Proofread and seek professional help Check your resume for errors before making it available to ensure it’s error-free. If you require help take advice from a professional from Gladstone Resume.
With these suggestions by following these guidelines, you can build your resume for customer service that effectively showcases your relevant experience and expertise. Keep in mind to customize your resume for the job you’re applying for , and make sure you proofread it prior to submitting it. Gladstone Resume can also assist you in writing a powerful resume that showcases your talents and experience.
