How to write a Customer Service Resume
An effective customer-service curriculum vitae or (Curriculum Vitae) requires highlighting your relevant experiences and abilities. A well-written resume and a professional cover letter, in addition to an impressive LinkedIn profilecan make a significant difference in getting the job you want. At Gladstone Resume, we specialize in offering resume and CV writing services including cover letter writing, resume writing and LinkedIn profile optimization services to make you stand out from your other applicants. In this article, we’ll discuss how to write about the quality of service you provide on your resume or CV, show the skills of customer service on a CV or resume and give tips regarding how to present your customer service expertise.
How do you describe the customer service in a resume or CV:
When you are describing your service to customers experience, be sure to focus on specific work duties and responsibilities. Utilize action verbs, such as "assisted," "resolved," or "responded," to describe your work. In addition, you should include any pertinent metrics, such a satisfaction levels of customers to show your contribution.
How to show the customer service skills on a CV or resume:
In addition to describing your experience, be sure to highlight specific skills that are relevant to customer service. These include communicating and problem-solving skills. Include any relevant certificates or training that you have, for instance, a client service course or a certification with a particular customer care software.
What should I write about in regards to customer services skills?
When you write about your customer service abilities, concentrate on the most essential and pertinent skills to the job you’re applying for. For example, if the job demands a lot phone communications, you should highlight your experience and skills in telephone customer service.
How do I write my customer service experience:
If you are writing about your customers service experience, use specific examples and measure your accomplishments. As an example, instead of simply saying "Helped customers with their queries," say "Assisted an average of 50 clients per day with their questions, resulting in a 95% customer satisfaction rating."
With these suggestions, you can create a customer service resume an application letter and LinkedIn profile that shows your relevant experience and skills which make you a desirable candidate for customer service positions. Be sure that you proofread and edit your resume resume and letter prior to sending it out and think about getting help from a professional Gladstone Resume if you need assistance.
