How to write a Customer Service Resume
Making a professional customer service resume or CV (Curriculum Vitae) should highlight your pertinent knowledge and experience. A well-written resume or CV and a strong cover letter, along with a professional LinkedIn profile, could make a the difference in obtaining the job you want. At Gladstone Resume, we specialize in offering CV and resume writing services including cover letter writing, resume writing and LinkedIn profile optimization services to help one standout from your competitors. In this post, we’ll detail how to convey customer service in a resume or CV, show your customer service abilities on a resume or CV and offer tips on what to write about customer service expertise.
How to describe customer service on a resume or CV:
In describing your customer service experience, you should focus on specific roles and tasks. Use action verbs, like "assisted," "resolved," or "responded," to describe your tasks. Include any relevant metrics, such as customer satisfaction ratings, to prove your effectiveness.
How do you present customer service abilities on a resume:
Alongside describing the experience you had, it is important to identify specific abilities which are pertinent to customer service, such as communicating and problem-solving skills. Include any relevant certificates or training including a certificate from a consumer service training course or certificate from a specific customer support software.
What should I write about in regards to customer skills in service?
When writing about customer service skills, focus on the most important and relevant skills for the position you’re applying to. For example, if the job demands a lot phone communication, highlight your experience and skills in phone customer service.
How do I write my experiences with my customers?
In writing about your client service experience, use specific examples and quantify your successes. As an example, instead of using the phrase "Helped customers with questions," say "Assisted an average daily 50 customers by answering their queries, which resulted in a 90% satisfaction rate."
With these suggestions that you will be able to craft an excellent customer service resume an application letter and LinkedIn profile that shows the relevant skills and experience you have which make you a desirable candidate for customer service jobs. Be sure the need to check your resume or letters of cover prior to sending it out and think about getting help from a professional Gladstone Resume if you need assistance.
